Luxury Fashion Concierge & Clienteling Champion

Chalhoub Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury retail company in Abu Dhabi is seeking professionals to analyze customer data, enhance client relationships, and ensure adherence to visual merchandising practices. Candidates should have strong communication skills in English and Arabic, along with experience in luxury customer service. The role supports a flexible work environment and offers competitive benefits, fostering a culture of growth and diversity.

Benefits

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Qualifications

• Strong communication skills in both English and Arabic are required.
• Experience in luxury customer service is essential.
• Proven ability to build long-term relationships with clients.

Responsibilities

• Collect and analyze customer behavior data for business reviews.
• Drive client relationships with an omni-channel approach.
• Ensure adherence to visual merchandising guidelines and SOPs.

Skills

Strong English communication skills

Strong Arabic communication skills

Prior experience with luxury customer service

Experience developing long‑term relationships with clients

Understanding of retail KPIs

Job description

A luxury retail company in Abu Dhabi is seeking professionals to analyze customer data, enhance client relationships, and ensure adherence to visual merchandising practices. Candidates should have strong communication skills in English and Arabic, along with experience in luxury customer service. The role supports a flexible work environment and offers competitive benefits, fostering a culture of growth and diversity.