Luxury Concierge Lead – Guest Experience

Minor International; Remote; AED 146,000 - 202,000; Full time

Job summary

A luxury hospitality brand is seeking a Concierge to lead and supervise the Concierge team in Abu Dhabi. Responsibilities include training staff, ensuring excellent guest service, and providing information about the hotel and its surroundings. The ideal candidate should have at least two years of experience in a similar role and outstanding communication skills. Flexibility to work weekends and holidays is required.

Qualifications

• Minimum two years experience as a Concierge in a similar quality hotel.
• Minimum one year supervisory experience.
• Able to work a flexible schedule, including weekends and holidays.

Responsibilities

• Lead and supervise the Concierge team to ensure excellent service.
• Train and supervise staff to meet high hospitality standards.
• Provide comprehensive information about hotel and surroundings.

Skills

Excellent communication skills in English

Outstanding guest relations skills

Knowledge of local and foreign languages

Job description

A luxury hospitality brand is seeking a Concierge to lead and supervise the Concierge team in Abu Dhabi. Responsibilities include training staff, ensuring excellent guest service, and providing information about the hotel and its surroundings. The ideal candidate should have at least two years of experience in a similar role and outstanding communication skills. Flexibility to work weekends and holidays is required.