Luxury Concierge: Curate Bespoke Guest Experiences

Al Zorah Beach Resort; Ajman Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury coastal resort in Ajman is seeking a full-time Concierge to provide exceptional service to guests. As an ambassador of the resort, you will use your local knowledge and attention to detail to create personalized experiences. Responsibilities include welcoming guests, assisting with inquiries, and arranging travel and entertainment. Ideal candidates will have at least 2 years of experience in a luxury hotel setting, strong communication skills, and fluency in English, with additional languages being a plus. The position comes with competitive compensation and benefits.

Benefits

Competitive salary

Work visa and medical insurance

Complimentary accommodation and transportation

Learning and professional development opportunities

Employee wellness initiatives

Qualifications

• Minimum 2 years of experience in a relevant role in a 5-star luxury hotel.
• Fluent in English; additional languages like Arabic, Russian or French are a plus.
• Flexibility to work rotating shifts, weekends, and public holidays.

Responsibilities

• Welcome guests with warmth and professionalism.
• Assist with guest inquiries and special requests.
• Arrange transportation and entertainment for guests.
• Prepare tailored itineraries based on guest preferences.
• Maintain knowledge of local attractions and events.

Skills

Strong communication skills

Exceptional local knowledge

Organizational skills

Fluency in English

Interpersonal skills

Attention to detail

Tools

Opera PMS

Microsoft Office

Job description

A luxury coastal resort in Ajman is seeking a full-time Concierge to provide exceptional service to guests. As an ambassador of the resort, you will use your local knowledge and attention to detail to create personalized experiences. Responsibilities include welcoming guests, assisting with inquiries, and arranging travel and entertainment. Ideal candidates will have at least 2 years of experience in a luxury hotel setting, strong communication skills, and fluency in English, with additional languages being a plus. The position comes with competitive compensation and benefits.