Luxury Club Waiter/Waitress — Guest Experience Specialist

21c Museum Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality group in Dubai is seeking a dedicated service professional to join their Raffles Club team. The ideal candidate will provide personalized assistance to guests, maintain lounge ambience, and ensure exceptional service standards. Candidates must have a degree in Tourism or Hotel Management and at least two years of experience in a similar role. Strong communication skills and the ability to work effectively in a multicultural environment are essential. Join a team committed to excellence in hospitality.

Qualifications

• Minimum two year’s experience as a waiter/waitress.
• Ability to exercise good judgment with difficult guests.
• Understanding of multi-cultural environments.

Responsibilities

• Provide personalized assistance to Raffles Club guests.
• Control inventory for Raffles Club pantry.
• Create strong relationships with supporting departments.
• Ensure service experience aligns with guest preferences.
• Maintain cleanliness and organization of lounge.

Skills

Good English language verbal and written communication skills

Ability to work cohesively with co-workers and managers

Ability to be attentive to guest needs

Good level of engagement with guests

Ability to promote positive relations with hotel guests

Education

Degree from School for Tourism & Hotel Management

Job description

A luxury hospitality group in Dubai is seeking a dedicated service professional to join their Raffles Club team. The ideal candidate will provide personalized assistance to guests, maintain lounge ambience, and ensure exceptional service standards. Candidates must have a degree in Tourism or Hotel Management and at least two years of experience in a similar role. Strong communication skills and the ability to work effectively in a multicultural environment are essential. Join a team committed to excellence in hospitality.