Luxury Club Lounge Concierge

InterContinental Hotels Group; United Arab Emirates; On-site; AED 45,000 - 60,000; Full time

Job summary

A luxury hotel in the UAE is seeking a Club Lounge Receptionist for their Front Office team. This role focuses on delivering exceptional service in the exclusive Club InterContinental Lounge. Responsibilities include welcoming guests, managing check-ins, and ensuring guest preferences are met. Candidates should have prior experience in luxury hotels, excellent communication skills, and a polished appearance. Join us for a rewarding career with competitive benefits and a collaborative environment.

Benefits

Competitive salary

Impressive room discounts

Best training in the business

Qualifications

• Previous experience in Front Office or Guest Relations in a luxury hotel.
• Ability to work flexible shifts, including weekends and public holidays.
• Polished appearance and courteous demeanor.

Responsibilities

• Welcome guests with warmth and professionalism.
• Manage check-in and check-out processes.
• Handle inquiries and resolve concerns for Club Lounge guests.
• Promote Club Lounge offerings and hotel facilities.

Skills

Excellent communication and interpersonal skills

Strong attention to detail

Professional appearance and demeanor

Guest-centric mindset

Fluency in English

Additional languages

Tools

Opera or similar PMS

Job description

A luxury hotel in the UAE is seeking a Club Lounge Receptionist for their Front Office team. This role focuses on delivering exceptional service in the exclusive Club InterContinental Lounge. Responsibilities include welcoming guests, managing check-ins, and ensuring guest preferences are met. Candidates should have prior experience in luxury hotels, excellent communication skills, and a polished appearance. Join us for a rewarding career with competitive benefits and a collaborative environment.