Luxury Client Experience Lead

PRADA; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury fashion house, located in Dubai, is seeking a Brand Ambassador who will act as a client relationship expert and brand representative. The successful candidate will be responsible for developing clienteling strategies that enhance customer loyalty, organizing tailored experiences, and collaborating with various partners to maximize VIC engagement. Candidates should possess a Bachelor’s or Master’s degree and 3-5 years of experience in client development within the luxury sector. The role offers opportunities for professional growth in an inclusive work environment.

Qualifications

• 3-5 years of experience in client experiences and development in the luxury industry.

Responsibilities

• Develop clienteling strategies to grow sales and customer loyalty.
• Build a strong network through regular client meetings.
• Organize private appointments and coordinate with HQ.
• Monitor VIC business performance and provide feedback.
• Conduct training for store teams on luxury service standards.

Skills

Client experiences

Luxury industry knowledge

Relationship building

Networking

Education

Bachelor’s/Master’s Degree

Job description

A luxury fashion house, located in Dubai, is seeking a Brand Ambassador who will act as a client relationship expert and brand representative. The successful candidate will be responsible for developing clienteling strategies that enhance customer loyalty, organizing tailored experiences, and collaborating with various partners to maximize VIC engagement. Candidates should possess a Bachelor’s or Master’s degree and 3-5 years of experience in client development within the luxury sector. The role offers opportunities for professional growth in an inclusive work environment.