Lux Spa Concierge — Elevate Guest Experiences

Hilton Worldwide, Inc.; Dubai International Financial Centre; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain is seeking a Spa Receptionist for its Dubai location. This role involves greeting guests, managing feedback, and ensuring a high standard of customer service. Candidates should demonstrate excellent attention to detail and cleanliness, and provide a professional experience to all clients. The position requires commitment to guest satisfaction and adherence to all operational procedures to deliver an exceptional experience.

Qualifications

• Committed to delivering high levels of customer service.
• Excellent attention to detail and cleanliness.
• Ability to maintain a professional and helpful manner.

Responsibilities

• Assist guests and clients in a timely manner.
• Manage customer feedback for service improvement.
• Ensure booking, payment, and consultation processes are effective.
• Adhere to cash handling procedures and health regulations.

Skills

Customer service commitment

Attention to detail

Cleanliness standards

Professional demeanor

Job description

A luxury hotel chain is seeking a Spa Receptionist for its Dubai location. This role involves greeting guests, managing feedback, and ensuring a high standard of customer service. Candidates should demonstrate excellent attention to detail and cleanliness, and provide a professional experience to all clients. The position requires commitment to guest satisfaction and adherence to all operational procedures to deliver an exceptional experience.