Lux Front Desk Receptionist - Guest Experience Pro

Shangri-La; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is looking for a Front Office Receptionist to deliver exceptional guest services. The role entails registering guests, coordinating with the Bell desk, and ensuring all amenities are ready for a seamless check-in experience. Candidates should have experience in a luxury hotel, strong communication skills, and a focus on guest satisfaction. Join us for a rewarding opportunity in a supportive workplace that values personal growth and development.

Benefits

Competitive benefits

Recognition programs

Colleague stay/travel perks

Structured learning and development pathways

Qualifications

• Proven work experience as a Receptionist, Front Office Representative, or similar role in a luxury hotel.
• Fluency in English (and local language).
• Must understand room operations.

Responsibilities

• Register all guests with required details and ensure room amenities are ready.
• Assist guests with luggage upon check-in and checkout.
• Check-in/check-out guests according to hotel standards.

Skills

Strong communication skills

Detail-focused

Guest-oriented

Problem-solving attitude

Interpersonal skills

Tools

Microsoft Office Suite

Job description

A luxury hotel in Dubai is looking for a Front Office Receptionist to deliver exceptional guest services. The role entails registering guests, coordinating with the Bell desk, and ensuring all amenities are ready for a seamless check-in experience. Candidates should have experience in a luxury hotel, strong communication skills, and a focus on guest satisfaction. Join us for a rewarding opportunity in a supportive workplace that values personal growth and development.