Loyalty Analytics & Insights Leader

Sephora; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading beauty retailer in Dubai seeks a Loyalty Data and Insights Manager to oversee loyalty program analytics and insights. The ideal candidate will have over 5 years of experience in data analysis, a solid background in project management, and excellent communication skills. This role includes managing data requests, delivering reports, and optimizing stakeholder relationships in a fast-paced environment.

Qualifications

• 5+ years of relevant experience in pulling and analyzing large datasets.
• Track record of success in leveraging data to drive business decisions.
• Preferred experience in the retail industry focused on multiple brands.

Responsibilities

• Oversee the main program KPIs and create accurate forecasts.
• Lead monitoring of key loyalty program health metrics.
• Manage all incoming data requests for loyalty-related data.
• Deliver scheduled reports with a focus on loyalty metrics.
• Manage relationships with business teams for data needs.

Skills

Data analysis

Project management

Communication

Team management

Education

Bachelor's degree in Analytics, Computer Science or equivalent

Tools

Power BI

Job description

A leading beauty retailer in Dubai seeks a Loyalty Data and Insights Manager to oversee loyalty program analytics and insights. The ideal candidate will have over 5 years of experience in data analysis, a solid background in project management, and excellent communication skills. This role includes managing data requests, delivering reports, and optimizing stakeholder relationships in a fast-paced environment.