Lounge Hostess - Luxury Guest Experience Lead

Kerzner International; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

F&B privileges

Discounted Kerzner properties

Health insurance (dental)

Annual flights home

Life insurance

Incentive program

Wellness programs

Job summary

Kerzner International's Elements – Atlantis The Royal is seeking a polished Lounge Hostess. You will welcome guests, inform them of wait times, guide them to tables, and bid farewell with warmth, using your communication and customer-service skills to shape a superior guest experience.

Ideal candidates have 2 years in luxury hotels or high‑end restaurants and excellent English; training and leadership development are provided, along with substantial benefits and career growth within a globally

Qualifications

• 2 years of experience in luxury hotels or high-end restaurants.
• Excellent communication skills.
• Guest-focused with a friendly, professional demeanor.
• Ability to work in a fast-paced luxury environment.

Responsibilities

• Welcome guests at Elements, the first point of contact.
• Inform guests of wait times and monitor the waiting list.
• Show guests to their tables and bid them farewell as they leave.
• Maintain a positive guest experience through effective communication and teamwork.

Skills

Customer service

Communication

Team player

Guest relations

Job description

Kerzner International's Elements – Atlantis The Royal is seeking a polished Lounge Hostess. You will welcome guests, inform them of wait times, guide them to tables, and bid farewell with warmth, using your communication and customer-service skills to shape a superior guest experience.

Ideal candidates have 2 years in luxury hotels or high‑end restaurants and excellent English; training and leadership development are provided, along with substantial benefits and career growth within a globally