Lobby Lounge Guest Experience Specialist

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier hospitality company in Abu Dhabi is seeking a Guest Service Expert to enrich the dining experience for guests. The role involves taking initiative, providing exceptional service, and ensuring guest satisfaction through effective communication and teamwork. Candidates should have a high school diploma and possess strong customer service skills. Physical capabilities are important, as this position requires being active and engaging with guests throughout their dining experience.

Qualifications

• Ability to create a memorable guest experience.
• Stand or walk for long periods.
• Manage and verify menu information.

Responsibilities

• Initiate guest interactions and deliver services.
• Maintain a safe and professional workplace.
• Perform a variety of physical tasks as required.

Skills

Customer service skills

Communication skills

Ability to work in a team

Education

High school diploma or G.E.D. equivalent

Job description

A premier hospitality company in Abu Dhabi is seeking a Guest Service Expert to enrich the dining experience for guests. The role involves taking initiative, providing exceptional service, and ensuring guest satisfaction through effective communication and teamwork. Candidates should have a high school diploma and possess strong customer service skills. Physical capabilities are important, as this position requires being active and engaging with guests throughout their dining experience.