Lobby Concierge & Guest Experience Specialist

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 35,000 - 45,000; Full time

Job summary

A leading global hospitality company is looking for an individual to enhance the service experience of hotel guests at their Ras al-Khaimah location. Responsibilities include engaging guests, responding to special requests, and developing positive relationships with team members. The ideal candidate should possess strong customer service skills and have at least one year of related work experience. A high school diploma is required. Join a diverse team committed to providing exceptional service.

Qualifications

• At least 1 year of related work experience is preferred.
• Ability to stand, sit or walk for an entire work shift.

Responsibilities

• Engage with hotel guests to enhance their service experience.
• Respond to guest requests and special arrangements.
• Develop and maintain positive working relationships with team members.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

High school diploma or G.E.D. equivalent

Job description

A leading global hospitality company is looking for an individual to enhance the service experience of hotel guests at their Ras al-Khaimah location. Responsibilities include engaging guests, responding to special requests, and developing positive relationships with team members. The ideal candidate should possess strong customer service skills and have at least one year of related work experience. A high school diploma is required. Join a diverse team committed to providing exceptional service.