Loan Documentation & Retention Specialist

First Abu Dhabi Bank; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading banking institution in Dubai is seeking a dedicated individual to manage customer documents and process loan requests. The ideal candidate will handle customer interactions with precision, explain product details effectively, and ensure compliance with banking standards. Candidates should possess strong negotiation skills, a Bachelor's degree, and 1-2 years of relevant experience in banking. This full-time position emphasizes customer satisfaction and effective teamwork.

Qualifications

• 1-2 years of experience in banking or similar experience.
• Capability to articulate and represent the customer's perspective.
• Competency in conducting primary initial screenings of customer financial records.

Responsibilities

• Collecting requisite documents from customers.
• Executing DD settlements for acquisitions from competitors.
• Scrutinizing customer documents prior to collection.
• Handling customer documents with diligence.
• Reporting any unauthorized activities to management.
• Guiding customers through application completion.

Skills

Proficient Negotiation Skills

Strong Interpersonal Skills

Collaborative Teamworking Abilities

Knowledgeable in Banking Systems

Education

Bachelor's Degree

Job description

A leading banking institution in Dubai is seeking a dedicated individual to manage customer documents and process loan requests. The ideal candidate will handle customer interactions with precision, explain product details effectively, and ensure compliance with banking standards. Candidates should possess strong negotiation skills, a Bachelor's degree, and 1-2 years of relevant experience in banking. This full-time position emphasizes customer satisfaction and effective teamwork.