Live Casino Team Manager

TALENTMATE; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A gaming company is seeking a Mid-Level Manager in Ras Al Khaimah. This role involves providing leadership and support to staff, managing recruitment, and promoting a positive team environment. Candidates should have at least one year of experience, with a preference for those knowledgeable in the iGaming industry. Strong interpersonal and leadership skills are essential, along with a proficiency in Office 365. The company offers accommodation and a meal program to employees.

Benefits

Accommodation provided

Meal program

Transportation allowance

Qualifications

• At least 1 year of experience in a similar job.
• Advanced level of English (written and spoken).
• Ability to work in a fast-paced environment.

Responsibilities

• Provide coaching and mentoring to staff.
• Manage and support staff in line with Company’s Policies.
• Identify individual and team learning needs.

Skills

Coaching and mentoring skills

Very good communication skills

Conflict management abilities

Leadership skills

Time management

Education

Academic qualification in Management

Tools

Office 365

Job description

Job Description

About us:

What makes ARRISE different?

We’re more than a company—we’re a community of over 10,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.

We partner with industry leaders like Pragmatic Play, delivering world‑class gaming experiences to players everywhere.

We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.

Position Scope

Provides management and leadership to the dealers, responsible to ensure that all current and new staff are properly assessed and that Company´s standards are kept at a high level. Holds coaching and mentoring 1-2-1s with the dealers. Assists in recruitment for dedicated teams. Absence management, disciplinary and grievance issues. Identifies individual dealer development needs and assists them in improving.

Responsibilities

• Provide coaching and mentoring to staff.
• Manage and support staff in line with Company’s Policies and Procedures, including supervision, absence management, disciplinary and grievance issues.
• Promote and support effective team working through good communication and regular team meetings.
• Identify individual and team learning and development needs and plan to meet these in conjunction with learning and development staff.
• Effectively identify and contribute to learning and development activities including meeting organizational targets.
• Ensure that all services are delivered within the framework core values and in line with the established Policies and Procedures and KPI’s.

Requirements

• At least 1 year of previous experience in a similar job.
• Academic qualification in Management is a plus.
• Previous experience in the iGaming industry or Live Casino is a plus.
• Very good PC skills (Office 365).
• Advanced level of English (written and spoken).
• Very good communication and interpersonal skills.
• Ability to work in a fast‑paced environment.
• Very good time management.
• Conflict Management abilities.
• Leadership/mentoring skills.
• Availability to work shifts.

What We Offer

• Accommodation will be provided by the company.
• Meal program (One Meal per shift).
• Transportation allowance.

Join us in Ras Al Khaimah, a great place to grow your career while enjoying a relaxed and welcoming lifestyle!

Job Details

Role Level: Mid-Level
Work Type: Full-Time
Country: United Arab Emirates
City: Ras Al Khaimah
Company Website: http://www.arrise.com
Job Function: Management
Company Industry/Sector: Software Development