Licensing Systems Support Lead

Roads and Transport Authority; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A government authority in transportation is seeking a tech support specialist team leader in Dubai. The role involves managing tech support staff, prioritizing issues, and analyzing logs to anticipate problems. Candidates should have a Bachelor's or Master's degree in IT or related fields, with 6 to 8 years of relevant experience. This position offers a dynamic work environment with opportunities for growth and development.

Qualifications

• 8 years of working experience with a Bachelor's degree.
• 6 years of working experience with a Master's degree.

Responsibilities

• Coordinate a team of tech support specialists/help desk team.
• Prioritize licensing systems related problems as they come in to Help Desk.
• Regularly analyze and review logs to determine if problems are imminent.

Education

Bachelors’ /Masters’ degree in Information Technology

Bachelors’ /Masters’ degree in Computer Science

Bachelors’ /Masters’ degree in Computer Engineering

Job description

A government authority in transportation is seeking a tech support specialist team leader in Dubai. The role involves managing tech support staff, prioritizing issues, and analyzing logs to anticipate problems. Candidates should have a Bachelor's or Master's degree in IT or related fields, with 6 to 8 years of relevant experience. This position offers a dynamic work environment with opportunities for growth and development.