Leisure Travel Sales Executive - Luxury Resorts

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality chain in Abu Dhabi seeks a guest service specialist to resolve guest issues and maximize loyalty while promoting brand image. Candidates must possess a high school diploma and at least 2 years of relevant experience, preferably in a 5-star luxury resort. The role involves processing reservations and training employees to meet service standards. Strong communication and sales skills are essential for success in this dynamic environment.

Qualifications

• At least 2 years of related work experience.
• Candidate with previous experience in 5-star luxury resorts.
• Additional EU language skills are preferred.

Responsibilities

• Resolve guest calls, requests or problems.
• Maximize revenue while maintaining guest loyalty.
• Promote brand image and process reservation requests.
• Train and motivate employees, ensuring company standards.

Skills

Sales techniques

Customer service

Communication skills

Relationship building

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hospitality chain in Abu Dhabi seeks a guest service specialist to resolve guest issues and maximize loyalty while promoting brand image. Candidates must possess a high school diploma and at least 2 years of relevant experience, preferably in a 5-star luxury resort. The role involves processing reservations and training employees to meet service standards. Strong communication and sales skills are essential for success in this dynamic environment.