Learning & Development Manager

AccorHotels Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading international hotel group in Dubai seeks an experienced Learning & Development Leader. You will lead various training initiatives, design career development pathways, and enhance team engagement. The ideal candidate has a strong background in hotel or hospitality environments, excellent facilitation skills, and a passion for people development. The role offers the opportunity to make a positive impact on team satisfaction and culture within the hotel environment.

Benefits

Employee benefit card for discounted rates

Access to learning programs

Opportunities for talent development

Involvement in Corporate Social Responsibility activities

Qualifications

• Previous experience in a leadership role in Learning & Development within hospitality.
• A passion for people and creating development opportunities.
• Should be tech-savvy with a focus on social media.

Responsibilities

• Lead Learning & Development initiatives from onboarding to training.
• Create engaging training programs to develop skills.
• Design career development pathways for team members.
• Act as a brand ambassador for Pullman Brand culture.

Skills

Leadership skills in Learning & Development

Coaching and mentoring

Strong facilitation skills

Excellent organizational skills

Job description

Company Description

Pullman Dubai Downtown is a cosmopolitan5 Star hotellocated in the Business Bay district in close proximity to the Burj Khalifa, Dubai Mall, and the Dubai Downtown area.

Each of our 340 stylishly designed rooms and suites, offers views of the Burj Khalifa, Canal view, and Business Bay district.

Job Description

If you love what you do and you are passionate about learning and development of the team and you work with a creative and fun approach, we are on a look out for You to join our People & Culture Team.

Reporting to Director of People & Culture, your key responsibilities would be to

• Lead all Learning & Development initiatives across the hotel, from onboarding to ongoing training as well our online sessions on digital learning platform.
• Create and deliver engaging training programs that develop skills, build confidence, and inspire excellence.
• Partner with department heads to identify training needs and tailor solutions that support both individual and business goals.
• Design career development pathways that encourage growth, mobility, and retention.
• Coach and mentor team members, supporting them in achieving their professional goals.
• Act as a brand ambassador for Pullman Brand culture, ensuring our people feel inspired, supported, and valued.
• Would be a key player within P&C Department in engagement activities that are creating impact and enhancing team satisfaction.

Qualifications

• Previous experience in Leadership Role in Learning & Development,within a hotel or hospitality environment.
• A passion for people, growth, and creating meaningful development opportunities.
• Strong facilitation, coaching, and presentation skills.
• Excellent organizational and project management skills.
• Creative, adaptable, and forward-thinking in approach to training and development.
• Should be tech savy with social media focus to enhance team engagement

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21