Learning And Development Specialist

DP World; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading logistics company based in Dubai seeks a dedicated professional to provide end-to-end learning and development services, including training needs analysis, vendor management, and logistics execution. The ideal candidate will demonstrate expertise in managing training calendars and budgets, alongside strong organizational skills to ensure compliance with quality procedures. This role offers a unique opportunity to contribute to the growth and effectiveness of training initiatives across the UAE and GCC.

Qualifications

• Experience in providing detailed analyses on training needs.
• Proficient in managing training calendars and budgets.
• Strong negotiation skills for vendor management.

Responsibilities

• Consolidate training needs from performance reviews.
• Draft and monitor the annual training budget.
• Negotiate pricing and evaluate vendor quality.
• Ensure compliance with training quality procedures.
• Support updates of competency frameworks and talent projects.

Skills

Learning Management Systems (Oracle, Cornerstone)

Virtual classroom tools (Teams, Zoom, Articulate)

Budget Tracking & Cost Analysis

Vendor Sourcing & Contracting

Job description

Provide end‑to‑end learning and development services - needs analysis, calendar build, vendor management, budget control, delivery logistics, and effectiveness reporting supporting UAE terminals today and GCC expansion tomorrow.

Key Responsibilities

Training Needs Analysis

• Consolidate training needs from performance reviews and HRBP consultations.
• Analyze competency gaps and prioritise programs against business strategy and budget.

Annual Training Calendar & Budget

• Draft a comprehensive L&D calendar and implementation plan in coordination with Operations and support functions.
• Develop, monitor, and re‑forecast the annual training budget; produce monthly variance reports.
• Recommend cost‑optimization measures (in‑house delivery, virtual learning, shared GCC roll‑outs).

Program Design & Vendor Management

• Maintain and continuously update the Training Directory / LMS with internal and external offerings.
• Identify new courses and expert vendors, including DP World Institute and overseas partners.
• Negotiate pricing and service levels; evaluate provider quality against DP World standards.

Logistics & Delivery Execution

• Arrange all course logistics - enrolment letters, fee payment, travel, visas, accommodation - on time and within policy.
• Coordinate in‑house sessions with DP World trainers or virtual platforms; serve as class facilitator if needed.
• Ensure compliance with HSE, security, and quality procedures for on‑site training.

Data Management & Effectiveness Evaluation

• Record all training completions and certificates in Oracle HRMS / LMS accurately and promptly.
• Collect participant feedback, calculate ROI metrics, and prepare quarterly effectiveness dashboards.
• Present root‑cause actions for low‑effectiveness programs to L&D Manager and HRBPs.

Projects & Continuous Improvement

• Support competency‑framework updates, audits, and ad‑hoc talent projects (succession planning, policy refresh).
• Lead or participate in GCC‑wide or global roll‑outs of new learning technologies and initiatives.
• Mentor junior HR staff in L&D processes to build future leadership bench.

Technical Competencies

• Learning Management Systems (Oracle, Cornerstone, or similar)
• Virtual classroom tools (Teams, Zoom, Articulate)
• Learning Management Systems: Demonstrates advanced proficiency in Oracle LMS, Cornerstone, or an equivalent platform; trains others on course upload, enrolment workflows, and reporting dashboards.
• Budget Tracking & Cost Analysis: Builds and maintains annual L&D budgets; analyses actual‑vs‑plan variances using Excel / Power BI and recommends corrective actions.
• Vendor Sourcing & Contracting: Identifies, evaluates, and negotiates with external training providers; ensures commercial terms and service‑level metrics meet DP World standards.
• Virtual Classroom Tools: Sets up and facilitates live‑online sessions using Teams, Zoom, or Articulate; troubleshoots technical issues to maintain a seamless learner experience.