Lead Valet | Luxury Hotel Guest Experience Leader

Accor Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai seeks a Head Valet to oversee a dynamic team, ensuring seamless arrivals and departures for guests. This role involves providing exceptional service while managing valet operations, including vehicle handling and team leadership. The ideal candidate will have 2-3 years of experience in a supervisory role within a luxury hotel environment, valid driving credentials, and excellent communication skills. Join a diverse and inclusive team dedicated to exceptional guest experiences.

Qualifications

• Minimum 2–3 years in a supervisory valet or concierge role at a 4 or 5-star hotel.
• Valid UAE Manual & Automatic driving license.
• Fluent in English; additional languages are an advantage.

Responsibilities

• Supervise and mentor the valet team.
• Oversee efficient traffic flow at the hotel entrance.
• Provide a warm welcome to guests and anticipate their needs.

Skills

Team Leadership

Customer Service

Operational Management

Tools

Property Management Systems

Valet Tracking Software

Job description

A leading hotel chain in Dubai seeks a Head Valet to oversee a dynamic team, ensuring seamless arrivals and departures for guests. This role involves providing exceptional service while managing valet operations, including vehicle handling and team leadership. The ideal candidate will have 2-3 years of experience in a supervisory role within a luxury hotel environment, valid driving credentials, and excellent communication skills. Join a diverse and inclusive team dedicated to exceptional guest experiences.