Lead Technical Account Manager, AI Storage (Remote)

Data Direct Networks; Remote; AED 367,000 - 515,000; Full time

Job summary

A leading technology firm is seeking a Technical Account Manager - Major Accounts to lead and build a highly effective technical account team. This role requires 8 years of technical experience and strong leadership skills, as well as experience in AI/ML infrastructure management. The position is remote, with travel for customer meetings, and focuses on managing relationships and ensuring operational success for geographically dispersed accounts.

Qualifications

• 8 years of technical experience in a cross-functional role.
• Strong leadership and communication skills.
• Experience with developing documentation and procedures.
• Experience in managing hardware and software projects.

Responsibilities

• Lead technical account management for major accounts.
• Work with DDN Support, product management, and engineering.
• Manage customer requirements and operational efficiency.
• Develop strategic plans with customers and monitor project status.

Skills

Technical leadership

Project management

Communication skills

AI/ML infrastructure management

Problem solving

Linux Administration

Tools

Infiniband

Lustre

GPFS

Job description

A leading technology firm is seeking a Technical Account Manager - Major Accounts to lead and build a highly effective technical account team. This role requires 8 years of technical experience and strong leadership skills, as well as experience in AI/ML infrastructure management. The position is remote, with travel for customer meetings, and focuses on managing relationships and ensuring operational success for geographically dispersed accounts.