Lead Fine-Dining Waiter | Dubai Luxury Service

AccorHotels Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel group in Dubai is seeking an experienced Senior Waiter to enhance exceptional dining experiences. You will lead a team, ensuring customer satisfaction through outstanding service and by mentoring junior staff. Candidates should have 3-5 years of fine dining experience, excellent communication skills, and knowledge of international cuisine. The role also involves utilizing POS systems, and knowledge of wine is preferred. Join a dynamic environment that values service excellence and guest satisfaction.

Qualifications

• 3-5 years of experience in fine dining or upscale restaurants.
• Previous leadership experience as a head waiter or team lead.
• In-depth knowledge of food service, international cuisine, and dining etiquette.
• Extensive wine and beverage knowledge.

Responsibilities

• Provide outstanding customer service, ensuring guest satisfaction.
• Lead and mentor junior wait staff, setting high standards.
• Process guest orders accurately using the POS system.
• Upsell menu items and promote daily specials.

Skills

Customer service skills

Leadership experience

Communication skills

Knowledge of dining etiquette

POS system proficiency

Education

High school diploma or equivalent

Tools

Point of Sale (POS) systems

Job description

A luxury hotel group in Dubai is seeking an experienced Senior Waiter to enhance exceptional dining experiences. You will lead a team, ensuring customer satisfaction through outstanding service and by mentoring junior staff. Candidates should have 3-5 years of fine dining experience, excellent communication skills, and knowledge of international cuisine. The role also involves utilizing POS systems, and knowledge of wine is preferred. Join a dynamic environment that values service excellence and guest satisfaction.