Lead Concierge - Luxury Resort Experience

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand in the UAE seeks an experienced Team Leader to join the Concierge team. Responsibilities include greeting guests and managing inquiries to ensure high service standards. Ideal candidates have 1-2 years in a similar role, along with strong communication and organizational skills. This role offers a competitive tax-free salary in AED and various employee benefits including F&B discounts and holiday flights.

Benefits

Attractive tax-free salary

Generous F&B benefits

Reduced hotel rates

Qualifications

• 1-2 years of experience in a team leader role within luxury hospitality.
• Strong understanding of front-of-house operations.
• Ability to lead, motivate, and support a team.

Responsibilities

• Greet and escort guests to their room and manage luggage.
• Handle guest enquiries and special requests.
• Carry out guest registration and administrative tasks.

Skills

Communication skills

Interpersonal skills

Organizational skills

Education

Diploma in hospitality or related field

Tools

Booking systems (e.g., Book4Time, Opera)

Job description

A luxury hospitality brand in the UAE seeks an experienced Team Leader to join the Concierge team. Responsibilities include greeting guests and managing inquiries to ensure high service standards. Ideal candidates have 1-2 years in a similar role, along with strong communication and organizational skills. This role offers a competitive tax-free salary in AED and various employee benefits including F&B discounts and holiday flights.