Lead Concierge & Guest Experience Coordinator

Autograph Collection; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A premium hotel collection in Dubai is seeking a dedicated individual for a guest services role. Responsibilities include responding to guest requests, assisting management with staff training, and ensuring positive guest experiences. Ideal candidates will have at least one year of related and supervisory experience, with a focus on communication and problem-solving. Join a team that values diversity and offers opportunities for personal and professional growth.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• Ability to maintain confidentiality and protect company assets.

Responsibilities

• Respond to guest requests and ensure satisfaction.
• Assist management in hiring, training, and coaching employees.
• Develop and maintain positive working relationships.

Skills

Guest service

Supervisory skills

Communication

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A premium hotel collection in Dubai is seeking a dedicated individual for a guest services role. Responsibilities include responding to guest requests, assisting management with staff training, and ensuring positive guest experiences. Ideal candidates will have at least one year of related and supervisory experience, with a focus on communication and problem-solving. Join a team that values diversity and offers opportunities for personal and professional growth.