Lead Catering & Events Operations Manager

NCC Catering; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

NCC Catering is seeking an experienced operations manager to plan, coordinate, and oversee all catering activities for events, corporate clients, and VIP functions. You will serve as the main client contact, ensuring clear communication and high satisfaction.

Responsibilities include managing menus, staffing, equipment, service flow, and breakdown; coordinating with kitchen and logistics; ensuring food safety and regulatory compliance; and monitoring budgets to deliver within financial

Qualifications

• Strong understanding of event operations, large-scale catering, and service standards.
• Excellent organizational, leadership, and time-management skills.
• Strong client-facing and communication abilities.
• Ability to manage multiple events simultaneously in a fast-paced, deadline-driven environment.
• Knowledge of food safety, hygiene standards, and operational compliance.
• Budget management and cost-control experience is required.
• Problem-solving mindset with the ability to remain calm under pressure.

Responsibilities

• Plan, coordinate, and manage all catering operations for events, corporate clients, and VIP functions.
• Serve as the main point of contact for clients, ensuring clear communication, accurate execution, and high customer satisfaction.
• Oversee event logistics including menus, staffing, equipment, setup, service flow, and breakdown.
• Manage catering teams before, during, and after events to ensure smooth operations and service excellence.
• Coordinate with kitchen, procurement, logistics, and service teams to ensure timely and accurate delivery.
• Conduct site visits and event briefings to assess requirements and anticipate operational needs.
• Ensure compliance with food safety, hygiene, and local regulations during all catering activities.
• Monitor budgets, control costs, and ensure events are delivered within approved financial parameters.
• Handle client feedback, resolve issues professionally, and maintain long-term client relationships.

Skills

Event operations

Leadership

Time management

Client communication

Multitasking

Food safety

Job description

NCC Catering is seeking an experienced operations manager to plan, coordinate, and oversee all catering activities for events, corporate clients, and VIP functions. You will serve as the main client contact, ensuring clear communication and high satisfaction.

Responsibilities include managing menus, staffing, equipment, service flow, and breakdown; coordinating with kitchen and logistics; ensuring food safety and regulatory compliance; and monitoring budgets to deliver within financial