Laundry Attendant/Tailor at InterContinental Residences Dubai Business Bay

InterContinental Hotels Group; Dubai; On-site; AED 30,000 - 40,000; Full time

Job summary

A luxury residence in Dubai is seeking a skilled Laundry Attendant/Tailor to maintain high standards of garment care. You'll ensure all guest and property garments meet luxury expectations while providing exceptional guest service. Responsibilities include sorting and processing laundry, performing garment alterations, and assisting with bespoke tailoring requests. Ideal candidates will have experience in luxury hotel settings, strong attention to detail, and excellent customer service skills.

Benefits

Competitive salary

Generous room discounts

World-class training programs

Full uniform provided

Qualifications

• Proven experience as a laundry attendant or tailor in luxury hotels.
• Skilled in garment alterations and repairs.
• Ability to work under pressure while maintaining quality.

Responsibilities

• Receive, inspect, and process guest laundry with attention to detail.
• Perform alterations and repairs on garments.
• Support housekeeping with urgent garment requests.

Skills

Professional ironing

Stain removal

Sewing

Garment alterations

Attention to detail

Education

Certificate or diploma in laundry management or tailoring

Job description

InterContinental Residences Dubai Business Bay is seeking a dedicated Laundry Attendant / Tailor to join our luxury hospitality team. This role is central to ensuring that all guest and property garments meet the impeccable standards expected from a world-class residence. You will deliver precision tailoring, high-quality laundry services, and exceptional guest service in a fast-paced, luxury environment.

InterContinental Residences Dubai Business Bay is nestled in the heart of Dubai’s bustling business district, providing a sanctuary of tranquillity amidst the city’s vibrant landmarks. Located just moments from the iconic Dubai Mall and the awe-inspiring Burj Khalifa, our property embodies the epitome of luxury and sophistication. With 176 meticulously designed residences, each offering unparalleled comfort and style, guests are immersed in a world of grandeur that reflects the timeless elegance and excellence of the InterContinental brand.

Your Day-to-Day

Every day is different, but you’ll mostly be:

Laundry & Garment Care

• Receive, inspect, sort, and process guest and hotel laundry with meticulous attention to detail.
• Operate washing machines, dryers, irons, and steamers safely and efficiently.
• Identify stains, damages, or wear and perform appropriate treatments.
• Ensure garments are returned to guests in pristine condition and on schedule.

Tailoring & Repairs

• Perform minor and major garment alterations, mending, and repairs.
• Maintain a professional tailoring workshop with organized tools, materials, and inventory.
• Assist guests with bespoke tailoring requests and alterations, delivering exceptional service.

Operational Excellence

• Maintain cleanliness, organization, and safety in laundry and tailoring areas.
• Adhere strictly to hygiene, safety, and quality standards consistent with IHG luxury brand expectations.
• Support housekeeping and concierge teams with urgent garment requests.

What We Need from You

Qualifications & Experience

• Proven experience as a laundry attendant or tailor in luxury hotels or high-end hospitality environments.
• Skilled in professional ironing, steaming, stain removal, sewing, and garment alterations.
• Strong attention to detail and commitment to delivering exceptional results.
• Knowledge of fabric types, garment care techniques, and luxury standards.
• Ability to work under pressure and manage multiple tasks efficiently.

Preferred

• Certificate or diploma in laundry management, tailoring, or garment care.
• Experience in a Forbes Five-Star or luxury hotel setting.
• Strong guest service orientation and communication skills.

Personal Attributes

• Dedicated, detail-oriented, and disciplined.
• Guest-focused with a professional demeanour and strong work ethic.
• Flexible to work shifts, weekends, and public holidays as needed.

What You Can Expect from Us

We give our people everything they need to succeed — from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. These include a full uniform, generous room discounts, and world-class training programs.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of work. Through our myWellbeing framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.

So, join us and become part of our ever-growing global family.

Don’t quite meet every single requirement but still believe you’d be a great fit for the role? We’d love to hear from you! Click Apply and start your journey with us today.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.