Laundry Attendant at Waldorf Astoria Dubai International Financial Centre

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel in Dubai is looking for a dedicated Laundry Attendant to support laundry operations and provide high-quality service to guests. This role involves managing laundry cycles, addressing guest requests, and maintaining the linen room. Candidates should be positive, well-organized, and capable of working independently as well as in teams. Previous experience in laundry or similar roles is beneficial. Join our team to contribute to an exceptional guest experience.

Qualifications

• Previous laundry experience is advantageous.
• Experience in a similar role is preferred.

Responsibilities

• Support laundry operations and provide pressing and similar services.
• Complete wash cycles, folding linen, and correct storage.
• Manage guest requests according to brand standards.
• Greet guests in a warm and friendly manner.
• Maintain linen room and uniform store.

Skills

Positive attitude

Good communication skills

Ability to work under pressure

Ability to work on own or in teams

Methodical and well organised

Job description

EOE/AA/Disabled/Veterans

What are we looking for

A Laundry Attendant at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams
• Respond to guest requests and deliver high levels of service
• Methodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous laundry experience
• Experience in a similar role

What will it be like to work for Waldorf Astoria Hotels & Resorts

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service you may just be the person we are looking for!

A Laundry Attendant at Waldorf Astoria Dubai International Financial Centreis responsible for supporting laundry operations and providing pressing sewing and similar services to deliver an excellent Guest and Member experience.

What will I be doing

As a Laundry Attendant at Waldorf Astoria Dubai International Financial Centre you are responsible for supporting laundry operations and providing pressing sewing and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Specifically you will be responsible for performing the following tasks to the highest standards:

• Ensure support is provided to the laundry function when required
• Complete wash cycles folding of linen and correct storage
• Manage guest requests in line with company brand standards and one call delivery deadline
• Greet guests in public areas and rooms in a warm and friendly manner
• Provide laundry pressing sewing and other similar services to guests
• Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
• Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items
• Ensure chemicals are used and stored correctly
• Report maintenance and hazard issues
• Comply with hotel security fire regulations and all health and safety legislation

Required Experience

Intern