Laundry Attendant

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Dubai is seeking a Laundry Attendant to support laundry operations and provide high-quality services to guests. The ideal candidate should have previous laundry experience and strong service orientation. Responsibilities include managing guest requests, maintaining cleanliness of linen areas, and ensuring guest satisfaction through quality service. This role offers a dynamic work environment and opportunities for professional growth.

Benefits

Workplace flexibility

Career growth and development

Go Hilton Team Member Travel discount program

Qualifications

• Previous laundry experience is preferred.
• Experience in a similar role is advantageous.

Responsibilities

• Support laundry operations and provide pressing, sewing, and other similar services.
• Ensure correct storage and handling of linen.
• Manage guest requests in line with company standards.
• Greet guests in a warm and friendly manner.
• Maintain cleanliness and organization in the linen room and uniform store.

Skills

Ability to work under pressure

Ability to work on own or in teams

Respond to guest requests and deliver high levels of service

Methodical and well organized

Job description

Job Description - Laundry Attendant (HOT0C4O9)

A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.

Work Locations

Double tree by Hilton Business Bay
25°11'11.77"N 55°16'48.73"E
Dubai 1

What will I be doing?

As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. You will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure support is provided to the laundry function when required
• Complete wash cycles, folding of linen and correct storage
• Manage guest requests in line with company brand standards and one call delivery deadline
• Greet guests in public areas and rooms in a warm and friendly manner
• Provide laundry, pressing, sewing, and other similar services to guests
• Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
• Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen item
• Ensure chemicals are used and stored correctly
• Report maintenance and hazard issues
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Ability to work under pressure
• Ability to work on own or in teams
• Respond to guest requests and deliver high levels of service
• Methodical and well organized

Preferred qualifications

• Previous laundry experience
• Experience in a similar role

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal-opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.