Launch & Ops Tech SME — Go‑Live Champion

Amazon; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading e-commerce company in Dubai is looking for an Operations Tech SME to act as the bridge between Operations, Product, and Tech teams. In this role, you will ensure smooth launches and stable workflows, troubleshoot system issues, and support data validation. Candidates should have a Bachelor's degree in engineering or computer science and experience in technical support or operations. Strong problem-solving and communication skills are essential for success in this fast-paced environment.

Qualifications

• 1-5 years of experience in operations, technical support, or product/tech coordination roles.
• Experience troubleshooting system or process issues and driving them to resolution.
• Strong written and verbal communication skills, with the ability to work cross-functionally.

Responsibilities

• Lead operational readiness and support launch activities.
• Diagnose and troubleshoot system issues.
• Conduct structured testing and validate process accuracy.
• Support data validation related to operational workflows.

Skills

Troubleshooting system issues

Data validation

Cross-functional communication

Problem-solving

Excel proficiency

Education

Bachelor's degree in engineering or computer science

Tools

SQL

Python

Job description

A leading e-commerce company in Dubai is looking for an Operations Tech SME to act as the bridge between Operations, Product, and Tech teams. In this role, you will ensure smooth launches and stable workflows, troubleshoot system issues, and support data validation. Candidates should have a Bachelor's degree in engineering or computer science and experience in technical support or operations. Strong problem-solving and communication skills are essential for success in this fast-paced environment.