Kids Club Manager

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality group in Dubai is seeking a Kids Club Manager responsible for overseeing staff, maintaining safety standards, and ensuring a pleasant experience for children and their parents. Ideal candidates will have at least 5 years of experience in a 5-star hotel, strong communication skills, and the ability to create engaging activities. The role emphasizes safety and cleanliness in the Kids Club area, while also requiring exceptional guest service skills.

Qualifications

• Minimum of 5 years experience in a 5-star hotel.
• Experience in the GCC and/or Middle East Region is a plus.
• Excellent communication skills both written and verbal required.

Responsibilities

• Perform all managerial functions for Kids Club Staff.
• Schedule Kids Club Attendants according to budget.
• Ensure safety and cleanliness in the Kids Club area.

Skills

Excellent communication skills

Management in a hospitality context

CPR certification

Job description

What will you be doing

• Performs all managerial functions for the Kids Club Staff according to company policies and procedures including hiring qualified Kids Club Attendants training performance
• Schedules Kids Club Attendants to meet current Kids Club Budget as assigned by Service
• Attends all club staff meetings
• Keep Assistant Entertainment Manager or Entertainment Manager informed daily of all extraordinary or unusual conditions and situations. Contact supervisor to assist with handling of special
• Performs other duties as requested by Entertainment Manager/Director of Entertainment
• Ensure that parent or guardian has signed a Kids Club Agreement and have signed at the register along with an emergency information
• Ensures that all parents receive copies of the Kids Club
• Ensures that all members utilizing Kids Club have paid for the
• Ensures that the Kids Club area is clean and maintained according to set
• Ensures that all toys and other objects are clean and Ensures the safety of children in Kids Club area. Follow all safety
• Ensures that all Kids club staff maintains current CPR certification for all ages
• Reports incidents according to company policy and submits completed incident reports to the Service
• Assists Entertainment Manager with all member concerns regarding Kids Club
• Trains all Kids Club attendants to perform duties according to company policy.
• Provides care to children including paging the parent or guardian to change soiled diapers cleaning soiled clothing and accessories attending to their personal needs and similar
• Disciplines children and recommends or initiates other measures to control
• Develops and implements activities for the Center attention on the children's needs and safety at all times.
• Project a positive friendly and caring attitude at all times while interacting with children and their
• Provide parents or guardians information of the child's behavior and any unusual occurrence or activity involving their child.

Additional Information

Your experience and skills include:

• Minimum of 45 years experience in 5* hotel.
• Experience in the GCC and/or Middle East Region is a plus.
• Excellent communication skills both written and verbal required.
• Be committed to exceeding guest expectations

Remote Work

No

Employment Type

Contract