Key Accounts Manager

Al Tannan; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in Dubai is seeking a skilled Key Account Manager to oversee client relationships and drive long-term success. The ideal candidate will have proven experience in account management, exceptional communication skills, and must be fluent in Arabic. Responsibilities include developing trust with clients and resolving issues efficiently. This role requires strong negotiation skills and the ability to understand customer needs.

Qualifications

• Proven experience as key account manager.
• 2 years experience in sales with customer-focused solutions.
• Arabic speaking is a must and well-spoken English.

Responsibilities

• Develop trust relationships with a portfolio of major clients.
• Expand relationships with existing customers with proposed solutions.
• Serve as communication link between key customers and internal teams.
• Resolve issues faced by customers to maintain trust.

Skills

Negotiation Skills

Strong communication and interpersonal skills

Excellent organizational skills

Problem-solving abilities

Relationship building

Job description

We are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.

The goal is to contribute in sustaining and growing our business to achieve long-term success.

Responsibilities

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Experience in dealing with wholesale of kitchenware appliances.
• Excellent communication skill
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Requirements and skills

• Proven experience as key account manager
• Arabic Speaking is a must
• Well-spoken English
• Negotiation Skills
• UAE Driving Licence (Own vehicle is a plus)
• 2 years Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation