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A leading company in the tools and hardware sector is seeking a qualified professional for customer support and product promotion in Dubai. The ideal candidate will have a bachelor's degree with 1-2 years experience, showcasing strong interpersonal and communication skills, in addition to proficiency with data analysis and e-commerce platforms.
Education: A graduate with a bachelor's degree in business, economics, sales, or marketing (an MBA is a bonus) with 1-2 years of experience.
Excellent Interpersonal Skills: Capable of representing the organization publicly during media events, product launches, demonstrations, and trade shows.
Strong Communication Skills: Ability to convey information effectively to customers, suppliers, and team members.
Self-Motivated: Able to work independently and in teams to achieve goals.
Good Computer Skills: Proficient in generating reports, analyzing marketing metrics, data extraction, and familiar with e-commerce platforms and social media for customer engagement and product promotion.
Responsibilities: Provide comprehensive customer support, promote products, offer technical support, conduct training, and assist in preparing exhibition spaces for impactful displays.
Passion and Skills: Maintain product knowledge, identify customer needs, stay updated with market trends, generate demand, build relationships, conduct market research, deliver training, support product launches, organize dealer training, suggest product improvements, and assist marketing strategies.
Required Qualifications: Bachelor's degree in relevant fields with 1-2 years of experience. Strong interpersonal and communication skills, self-motivation, and the ability to work independently and collaboratively.
Valued Skills & Capabilities: Effective verbal and written communication, presentation skills, social media proficiency, customer focus, problem-solving, resourcefulness, and ability to navigate internal and external channels.
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Location: Dubai, Ajman - United Arab Emirates (UAE)