Key Account Manager Brick & Mortar channel, Saudi Arabia

LEGO; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading toy company is seeking a skilled Account Manager to enhance its brand presence in Saudi Arabia. The role involves developing relationships, creating strategies for retail partners, and managing sales forecasts. Strong experience in account management, preferably within the Bricks & Mortar sector, is required. Proficiency in English and adaptability to market changes are essential. The position offers a mix of in-office and remote work flexibility.

Benefits

Family Care Leave

Life and disability insurance

Wellbeing resources

Generous colleague discount

Bonus scheme

Hybrid work policy

Qualifications

• Experience in Account management in Bricks & Mortar sector.
• In-depth knowledge of commercial processes.
• Strong resilience and ability to deal with workload demands.
• Adaptability to drive change in channel landscape.
• Willingness for occasional travel to Saudi Arabia and Europe.
• Business proficient in English; Arabic is an advantage.

Responsibilities

• Create tailored channel strategy for Saudi Arabian accounts.
• Build relationships with key retail customers.
• Develop accurate sales forecasts and inventory management.
• Conduct analysis of consumer sales data for strategic decisions.
• Elevate brand presence through marketing initiatives.
• Define operational processes with the Saudi partner.

Skills

Account management experience

Commercial process knowledge

Strong resilience

Adaptability

Business proficiency in English

Arabic language skills

Job description

Job Description

Join our dynamic LEGO Middle East & Africa (MEA) Team where creativity and collaboration drive our success! We are passionate about unlocking new markets and delivering impactful experiences for kids and adults. You will play a key role in developing the LEGO brand in Saudi Arabia and will be responsible for implementing tailored account plans and building strong relationships with trade partners and wholesalers. Does this sound like a phenomenal opportunity?

Core Responsibilities

• Create and implement a tailored channel strategy for bricks-and-mortar accounts in Saudi Arabia focusing on grocery toy specialists, department stores and gaming stores.
• Build and maintain strong relationships with key retail customers and the Saudi wholesale partner ensuring effective communication and collaboration to meet joint business objectives.
• Develop accurate sales forecasts for consumer sales and sell‑in ensuring optimal stock levels and inventory management practices to minimize stock‑outs and excess inventory.
• Data Analysis and Reporting: Conduct weekly analysis of consumer sales data and stock intake providing insights and recommendations to inform strategic decisions and enhance campaign performance.
• Elevate brand presence in trade through effective marketing initiatives targeting both kids and adults leveraging monthly drive period campaigns and key local occasions.
• Define and document operational processes in collaboration with the Saudi partner establishing clear roles, expectations and communication protocols to drive effective account management.
• Stay informed on market trends, consumer behaviours and competitor activities within Saudi Arabia to continuously adapt strategies and maintain a competitive edge.

Play your part in our team succeeding

The Bricks & Mortar KAM plays an important commercial role for the Middle East & Africa Business Unit collaborating across all business functions: Sales, Marketing, Operations and wider teams.

Specifically the role sits within the MEA Wholesale & Distributor channel within the Sales function. The other channels are LEGO Branded Channel, eCommerce and Brick & Mortar. The role reports directly to the Head of Wholesale & Distributor Channel.

Do you have what it takes

• Experience in Account management & development in Bricks & Mortar sector; international brand experience is preferable.
• In‑depth knowledge of commercial processes.
• Strong resilience and ability to deal with workload demands, ambiguity and challenges. Persistence in negotiations with partners.
• Adaptability and eagerness to drive transformative change in the Saudi Arabia channel landscape.
• Able to set up and implement a sound business plan with clear business financial and growth targets and individual accountabilities.
• Willingness for occasional travel to Saudi Arabia, wider Middle East region and Europe.
• Business proficient in English; Arabic is an advantage.

Applications are reviewed on an ongoing basis. However please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So if you’re interested in this role we encourage you to apply as soon as possible.

Whats in it for you

Here is what you can expect:

Family Care Leave

We offer enhanced paid leave options for those important times.

Insurances

All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing

We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount

We know you’ll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus

We do our best work to succeed together. When goals are reached and if eligible you’ll be rewarded through our bonus scheme.

Workplace

When you join the team you’ll be assigned a primary workplace location i.e. one of our offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group where everyone feels safe, valued and belongs.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (e.g. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.

Just imagine building your dream career. Then make it real.

Join the LEGO team today.

Required Experience

Manager.