Key Account Manager

Avantor; Remote; AED 120,000 - 200,000; Full time

Job summary

A leading laboratory supplier is seeking a Key Account Manager to drive sales in assigned regions. This role requires 4–5 years of sales experience in the laboratory supplies industry. Key responsibilities include managing key accounts, achieving budgeted sales contributions, and providing excellent customer experience. The position is home-based with expected travel of 30–40%. Candidates must have a degree in Chemistry/Biology or a related discipline and must be adept in problem-solving and market understanding.

Qualifications

• 4–5 years of sales experience in laboratory supplies industry.
• Broad knowledge in chemicals, consumables, and smaller equipment.
• Channel management experience preferred.

Responsibilities

• Ensure achievement of budgeted sales net contribution.
• Manage key accounts and distributors to achieve sales objectives.
• Regular reporting on performance pipeline and market developments.

Skills

Ability to solve problems and make effective decisions

Ability to listen and deliver customer solutions

Ability to drive sales and channel partners

Understanding of customer and market dynamics

Achievement orientation

Education

Degree in Chemistry/Biology or related discipline

Job description

The Opportunity

Key Account Manager is responsible to perform all the sales activities in the assigned region through key accounts and supporting channel partners, directing and providing support to achieve maximum growth and profitability in line with organizational values, vision and objectives.

What we are looking for

Education:

• Degree in Chemistry/Biology or any other related discipline

Experience:

• 4–5 years of sales experience in laboratory supplies industry with a broad experience in chemicals, consumables, and smaller equipment; channel management experience preferred.

Preferred Skills/Qualifications:

• Ability to solve problems and make effective decisions within time constraints.

Skills and Competencies:

• Ability to listen and deliver customer solutions.
• Ability to drive sales and channel partners.
• Understanding of customer and market dynamics.
• Achievement orientation.

How you'll thrive and create an impact

Essential Functions

• Ensure achievement of budgeted sales net contribution.
• Maintain discipline in parameters such as DSO and provide full support to credit control teams.
• Adhere to all Company policies, procedures and business ethics.

Department Specific/Ongoing Functions

• Manage key accounts and distributors to achieve overall sales objectives.
• Provide best-in-class customer experience by continuous alignment with operations teams.
• Regular reporting on performance pipeline outlook, market and competitor developments.
• Regular feedback and interaction with marketing team to execute effective campaigns.
• Regular performance reviews with channel partners to identify growth opportunities and remove obstacles.

Internal Interactions

• Marketing
• Production
• Distribution
• Commercial
• Supply Chain

External Interactions

• Key Accounts
• Distributors / Competitive Distributors
• Suppliers

Working Conditions

Home based.

Travel/Fieldwork: 30–40% of the time.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

EEO Statement

We are an Equal Employment/affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status or any other characteristic protected by federal, state, provincial or local law.