Job Title: Junior MT5 & Trading Operations Officer
Location: Dubai
Department: Trading & Operations
Employment Type: Full-time | Entry-Level
Salary: AED 10- AED 15k (based on experience)
About Us
We are hiring on behalf of a fast-growing forex and CFD brokerage dedicated to delivering a superior trading experience through technology, transparency, and exceptional client service. As part of our expansion, we are seeking a Junior MT5 & Trading Operations Officer to support the day-to-day operations of the trading environment and ensure a smooth and efficient experience for our clients.
Key Responsibilities
Trading Operations (Primary Focus)
- Assist in the configuration and management of trading instruments, account groups, leverage, commissions, and other trading parameters on MetaTrader 5.
- Monitor trading activity to ensure accurate execution and compliance with company policies.
- Identify and raise any trading or platform-related issues promptly.
- Support the dealing desk with operational tasks, including trade reviews, account adjustments, and basic risk checks.
- Assist in the setup and maintenance of client accounts, including IB and MAM/PAMM structures.
- Participate in testing new platform features and updates.
- Provide internal and external support on platform navigation and trade-related inquiries.
Payments Operations (Secondary Focus)
- Process client deposits and withdrawals accurately and efficiently.
- Conduct daily reconciliations between client trading accounts and payment systems.
- Support the integration and testing of new payment methods.
- Monitor transactions and raise any irregularities to compliance.
- Collaborate with the support team to assist clients with payment inquiries.
Qualifications & Skills
- Bachelor’s degree in Finance, Economics, IT, or a related field (or relevant work experience).
- Basic understanding of forex and CFD trading principles.
- Familiarity with MetaTrader 5 is a strong advantage.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and ability to work under pressure.
- Must possess excellent English communication skills (spoken and written).
- Proficiency in Arabic is highly desirable.
- Good teamwork and interpersonal skills.
- Willingness to work in shifts, including evenings or weekends if required.
Ideally Suited For
- Individuals eager to build a career in trading operations and gain hands-on experience in a live trading environment.
- Recent graduates or early-career professionals with a passion for financial markets.
- Candidates who enjoy working with numbers, analyzing data, and solving problems efficiently.
- People who thrive in structured yet fast-paced environments.
- Those with strong communication skills, a proactive mindset, and a willingness to learn.
- Arabic-speaking candidates with excellent English fluency looking to grow within an international brokerage environment.
Why Join Us
- Be part of a growing brokerage and play a key role in trading operations.
- Receive hands-on training on MT5 platform operations and payment workflows.
- Work in a collaborative, professional, and growth-oriented environment.
- Competitive compensation and clear career progression opportunities.