IT Technician

Star Services LLC; Abu Dhabi; On-site; AED 70,000 - 90,000; Full time

Job summary

An innovative IT solutions provider in Abu Dhabi is seeking a skilled IT Technician to provide technical support and resolve IT issues for clients. The ideal candidate has a background in computer systems and at least 2 years of experience. This role offers a competitive salary and opportunities for professional development in a collaborative environment.

Benefits

Competitive salary and benefits package

Professional development opportunities

Dynamic and collaborative work environment

Opportunities for career growth and advancement

Qualifications

• Minimum of 2 years of experience in a similar role.
• Strong knowledge of computer systems, networks, and peripherals.
• Familiarity with troubleshooting techniques.

Responsibilities

• Provide technical support to clients via phone, email, and in-person.
• Install, configure, and maintain computer systems, networks, and peripherals.
• Ensure data security and backup procedures are functioning effectively.

Skills

Problem-solving

Customer service

Technical support

Analytical skills

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

Windows and Mac operating systems

Network protocols

CompTIA A+

Network+

Microsoft Certified Solutions Associate (MCSA)

Job description

Position: IT Technician Company Overview: Star Services LLC is a leading IT solutions provider, offering a wide range of services to businesses of all sizes. We specialize in providing customized solutions to help our clients achieve their technology goals and stay ahead in today's fast-paced digital world. Our team of experts is dedicated to providing exceptional customer service and cutting-edge technology solutions to our clients. Job Overview: We are seeking a highly skilled and motivated IT Technician to join our growing team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for technology. In this role, you will be responsible for providing technical support to our clients, troubleshooting and resolving IT issues, and maintaining our clients' IT systems. Key Responsibilities: - Provide technical support to clients via phone, email, and in-person - Troubleshoot and resolve hardware and software issues - Install, configure, and maintain computer systems, networks, and peripherals - Diagnose and resolve network connectivity issues - Perform routine maintenance and updates on computer systems - Set up and maintain user accounts and permissions - Ensure data security and backup procedures are in place and functioning effectively - Collaborate with other team members to identify and implement new technology solutions - Stay up-to-date with the latest technology trends and advancements in the IT industry - Document all support activities and maintain accurate records - Provide training and support to clients on new technology systems and software Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field - Minimum of 2 years of experience in a similar role - Strong knowledge of computer systems, networks, and peripherals - Experience with Windows and Mac operating systems - Familiarity with network protocols and troubleshooting techniques - Excellent problem-solving and analytical skills - Strong communication and customer service skills - Ability to work independently and in a team environment - Willingness to learn and adapt to new technologies - Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are a plus We Offer: - Competitive salary and benefits package - Professional development opportunities - A dynamic and collaborative work environment - Opportunities for career growth and advancement If you are a dedicated and driven IT professional looking for a challenging and rewarding career, we encourage you to apply for this position. Join our team at Star Services LLC and be part of a company that is committed to providing innovative technology solutions to our clients.