IT Systems & Network Support Engineer

Noorka Logistics LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A logistics company in Dubai is seeking an experienced IT Support Engineer to provide technical support, ensure system reliability, and maintain IT infrastructure. The role requires a Bachelor's degree in IT or Computer Science, strong troubleshooting skills, and the ability to manage multiple priorities effectively. This position offers the chance to contribute to a fast-paced logistics environment where technology plays a crucial role in success.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience as an IT Support Engineer or in a similar IT role.
• Strong knowledge of networking, operating systems, and troubleshooting techniques.
• Familiarity with IT security principles and system management tools.
• Excellent problem-solving and communication skills.
• Ability to work independently and handle multiple priorities efficiently.

Responsibilities

• Provide technical support for hardware, software, and network-related issues.
• Install, configure, and maintain computer systems, printers, and other IT equipment.
• Monitor system performance and ensure optimal functionality of IT infrastructure.
• Respond to user queries promptly and deliver effective troubleshooting solutions.
• Support data backup and recovery procedures to ensure business continuity.
• Manage network configurations and security protocols.
• Coordinate vendors for IT equipment maintenance and upgrades.
• Keep records of system updates, incidents, and resolutions for reference.

Skills

Technical support

Troubleshooting

Problem-solving

Communication skills

Education

Bachelor’s degree in Information Technology

Tools

Operating systems knowledge

Networking tools

Job description

A logistics company in Dubai is seeking an experienced IT Support Engineer to provide technical support, ensure system reliability, and maintain IT infrastructure. The role requires a Bachelor's degree in IT or Computer Science, strong troubleshooting skills, and the ability to manage multiple priorities effectively. This position offers the chance to contribute to a fast-paced logistics environment where technology plays a crucial role in success.