IT Support / IT Officer

Gevyra; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A tech support company in Dubai is looking for an IT Support Specialist to provide assistance on hardware and software issues. Responsibilities include installing and configuring office devices, managing email accounts, and troubleshooting network problems. The ideal candidate should have experience in IT support, strong problem-solving abilities, and good communication skills. This is a great opportunity for those looking to advance their career in a supportive tech environment.

Qualifications

• Experience providing technical support for hardware and software issues.
• Ability to install and configure computers, printers, and office devices.
• Knowledge of basic system security and user access management.

Responsibilities

• Provide technical support for staff regarding hardware and software.
• Install and maintain office devices like computers and printers.
• Troubleshoot network and connectivity issues.

Skills

Proven experience in IT Support or similar role

Good knowledge of Windows & macOS operating systems

Basic networking knowledge (LAN, Wi-Fi, routers)

Familiarity with email systems (Google Workspace / Microsoft 365)

Strong problem-solving skills

Good communication skills

Job description

• Provide technical support for staff (hardware & software issues).
• Install, configure, and maintain computers, printers, and office devices.
• Manage email accounts, user access, and basic system security.
• Troubleshoot network, internet, and connectivity issues.
• Coordinate with external IT vendors when required.
• Ensure data backup and basic cybersecurity practices.

Skills

• Proven experience in IT Support or similar role.
• Good knowledge of Windows & macOS operating systems.
• Basic networking knowledge (LAN, Wi‑Fi, routers).
• Familiarity with email systems (Google Workspace / Microsoft 365).
• Strong problem‑solving skills and ability to work independently.
• Good communication skills.