IT Support Engineer

Noorka Logistics LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A logistics company in Dubai is seeking an experienced IT Support Engineer to provide technical support, ensure system reliability, and maintain IT infrastructure. The role requires a Bachelor's degree in IT or Computer Science, strong troubleshooting skills, and the ability to manage multiple priorities effectively. This position offers the chance to contribute to a fast-paced logistics environment where technology plays a crucial role in success.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience as an IT Support Engineer or in a similar IT role.
• Strong knowledge of networking, operating systems, and troubleshooting techniques.
• Familiarity with IT security principles and system management tools.
• Excellent problem-solving and communication skills.
• Ability to work independently and handle multiple priorities efficiently.

Responsibilities

• Provide technical support for hardware, software, and network-related issues.
• Install, configure, and maintain computer systems, printers, and other IT equipment.
• Monitor system performance and ensure optimal functionality of IT infrastructure.
• Respond to user queries promptly and deliver effective troubleshooting solutions.
• Support data backup and recovery procedures to ensure business continuity.
• Manage network configurations and security protocols.
• Coordinate vendors for IT equipment maintenance and upgrades.
• Keep records of system updates, incidents, and resolutions for reference.

Skills

Technical support

Troubleshooting

Problem-solving

Communication skills

Education

Bachelor’s degree in Information Technology

Tools

Operating systems knowledge

Networking tools

Job description

At Noorka Logistics, we believe technology drives efficiency across our logistics operations. We are seeking a skilled and dedicated IT Support Engineer to join our team in Dubai. The ideal candidate will ensure seamless IT operations by providing technical support, troubleshooting issues, and maintaining system reliability for smooth business functioning.

Key Responsibilities

• Provide technical support for hardware, software, and network-related issues.
• Install, configure, and maintain computer systems, printers, and other IT equipment.
• Monitor system performance and ensure optimal functionality of IT infrastructure.
• Respond to user queries promptly and deliver effective troubleshooting solutions.
• Support data backup and recovery procedures to ensure business continuity.
• Manage network configurations and security protocols.
• Coordinate vendors for IT equipment maintenance and upgrades.
• Keep records of system updates, incidents, and resolutions for reference.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience as an IT Support Engineer or in a similar IT role.
• Strong knowledge of networking, operating systems, and troubleshooting techniques.
• Familiarity with IT security principles and system management tools.
• Excellent problem-solving and communication skills.
• Ability to work independently and handle multiple priorities efficiently.

Joining Noorka Logistics in Dubai as an IT Support Engineer gives you the opportunity to contribute to a fast-paced logistics environment where technology plays a vital role in business success. If you are passionate about IT systems and eager to support a growing company, we welcome you to apply and be part of our innovative team.