It Support (Emirati Staff)

Talents of Endearment; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT company in Dubai is seeking Emirati IT Support Specialists to provide essential technical assistance and ensure the smooth operation of IT systems. Responsibilities include troubleshooting, managing installations, and collaborating to maintain cybersecurity protocols. Candidates must have a Bachelor’s degree in IT, proficiency in networking, and strong problem-solving skills. This role offers a competitive salary with Emirati benefits and opportunities for professional growth and training.

Benefits

Competitive salary + NAFIS with Emirati benefits

Professional training programs and IT certifications

Career progression in a leading IT company

Qualifications

• UAE National (Emirati) – part of Emiratisation initiatives.
• Strong attention to detail.
• Experience in cloud computing basics.

Responsibilities

• Offer technical support for software, hardware, and network-related issues.
• Manage installation, configuration, and updates for systems and applications.
• Monitor system performance and ensure optimal functionality.
• Troubleshoot connectivity problems and provide solutions.
• Collaborate with teams to maintain cybersecurity protocols.

Skills

Technical support for software, hardware, and network-related issues

Proficiency in networking

Problem-solving skills

Effective communication in English and Arabic

Education

Bachelor’s degree in IT, Computer Science, or related field

Tools

Windows

Linux

Finance experience (SAP & Oracle preferred)

Job description

Job Description

An established IT company is looking for Emirati IT Support Specialists to provide technical assistance and ensure smooth operations of IT systems. This role involves troubleshooting, system maintenance, and user support across hardware and software platforms.

Key Responsibilities

• Offer technical support for software, hardware, and network-related issues.
• Manage installation, configuration, and updates for systems and applications.
• Monitor system performance and ensure optimal functionality.
• Troubleshoot connectivity problems, diagnose IT security risks, and provide solutions.
• Assist in managing servers, databases, and cloud infrastructure.
• Document IT issues and solutions while improving internal IT support processes.
• Collaborate with teams to maintain cybersecurity protocols.

Requirements

• UAE National (Emirati) – part of Emiratisation initiatives.
• Bachelor’s degree in IT, Computer Science, or related field.
• Proficiency in networking, Windows, Linux, and cloud computing basics.
• Strong problem-solving skills and attention to detail.
• Effective communication in English and Arabic.
• Finance (SAP & Oracle preferred) experience is a plus.

Benefits

• Competitive salary + NAFIS with Emirati benefits.
• Professional training programs and IT certifications.
• Career progression in a leading IT company.