IT Service Desk Specialist I – Global Tech Support

Capital Com SV Investments Limited; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

A global trading platform is seeking an IT Support Specialist to join their talented team. You will be responsible for resolving user requests, managing corporate IT systems, and maintaining technological infrastructure. The ideal candidate has strong problem-solving skills, experience with various operating systems, and the ability to work independently. This role offers an opportunity to work in an innovative environment with cutting-edge technology.

Qualifications

• Strong interpersonal and communication skills for effective interaction.
• Proficient in operating systems including installation and troubleshooting.
• Hands-on experience with global corporate IT systems.

Responsibilities

• Resolve user requests within IT support.
• Prepare user equipment and conduct diagnostics.
• Administer corporate messaging and email systems.

Skills

Interpersonal and communication skills

Operating systems (Windows, macOS, Linux)

Problem-solving abilities

IT Asset Management systems

Networking fundamentals (TCP/IP, VPN)

Tools

Google Workspace

ManageEngine

Okta

Jira

Confluence

Job description

A global trading platform is seeking an IT Support Specialist to join their talented team. You will be responsible for resolving user requests, managing corporate IT systems, and maintaining technological infrastructure. The ideal candidate has strong problem-solving skills, experience with various operating systems, and the ability to work independently. This role offers an opportunity to work in an innovative environment with cutting-edge technology.