IT Operations Lead

Marriott Hotels Resorts; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

A leading hospitality company in Dubai seeks a technical support specialist to troubleshoot and resolve software and system issues. The ideal candidate will analyze business problems, implement improvements, and train users. A Technical Trade or Vocational School Degree and at least 2 years of relevant experience are required. This role offers opportunities for professional growth while adhering to organizational standards in a dynamic environment.

Qualifications

• 2+ years of related work experience in technical support or computing.
• Experience in analyzing and recommending process improvements.
• Ability to train users on hardware/software use.

Responsibilities

• Troubleshoot technical issues related to software and systems.
• Consult and advise on telecommunications policies and procedures.
• Manage planning and resource allocation for telecommunications activities.

Skills

Technical troubleshooting

Software and systems maintenance

Communication skills

Team collaboration

Education

Technical Trade or Vocational School Degree

Job description

A leading hospitality company in Dubai seeks a technical support specialist to troubleshoot and resolve software and system issues. The ideal candidate will analyze business problems, implement improvements, and train users. A Technical Trade or Vocational School Degree and at least 2 years of relevant experience are required. This role offers opportunities for professional growth while adhering to organizational standards in a dynamic environment.