IT Field Support Specialist - On-Site & Remote Help

Dicetek LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT services provider in Dubai is seeking an IT Support Specialist with 3 to 4 years of experience. The role involves resolving software and hardware issues, maintaining IT equipment inventory, and ensuring the security of networks. A UAE driving license and car are required for site support. This position offers an opportunity to contribute to IT business applications and develop knowledge databases.

Qualifications

• 3 to 4 years of experience in IT support.
• UAE Driving License and a car required.

Responsibilities

• Resolve software and hardware problems for clients.
• Liaise with network engineers for network changes.
• Assist in implementing IT business applications.
• Maintain monthly inventory of IT equipment.
• Contribute to knowledge databases for common issues.

Skills

Proactive problem resolution

Network access coordination

IT equipment maintenance

Knowledge database development

Business requirement analysis

License reconciliation

Job description

A leading IT services provider in Dubai is seeking an IT Support Specialist with 3 to 4 years of experience. The role involves resolving software and hardware issues, maintaining IT equipment inventory, and ensuring the security of networks. A UAE driving license and car are required for site support. This position offers an opportunity to contribute to IT business applications and develop knowledge databases.