IT Applications Specialist – On‑Site Support (Luxury Hospitality)

Atlantis Dubai; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Specialist for IT Applications to provide on-site IT support for hotel operations. The role requires at least 2 years of experience in a similar IT support position, with skills in troubleshooting hardware and software issues. Familiarity with Opera PMS and Micros Simphony is a strong advantage. The position offers a competitive, tax-free salary in UAE Dirhams, alongside various benefits including health insurance and discounted rates at Kerzner properties worldwide.

Benefits

Generous food and beverage privileges

Exclusive discounted rates at Kerzner properties

Comprehensive health insurance

Annual flights home

Life insurance

Incentive programme

Colleague wellness initiatives

Career mobility and training opportunities

Qualifications

• At least 2 years of experience in a similar IT support role.
• Solid understanding of IT applications and process improvement.
• Experience in a complex entertainment or hospitality environment preferred.

Responsibilities

• Provide on-site IT support for hotel operations.
• Collaborate with IT Service Desk and Networks to resolve issues.
• Troubleshoot hardware and software issues.

Skills

IT support experience

Problem-solving

Communication skills

Understanding of IT applications

Tools

Opera PMS

Micros Simphony

Job description

A luxury hotel in Dubai is seeking a Specialist for IT Applications to provide on-site IT support for hotel operations. The role requires at least 2 years of experience in a similar IT support position, with skills in troubleshooting hardware and software issues. Familiarity with Opera PMS and Micros Simphony is a strong advantage. The position offers a competitive, tax-free salary in UAE Dirhams, alongside various benefits including health insurance and discounted rates at Kerzner properties worldwide.