IT Administrator

Aquarius Worldwide; Ras Al Khaimah; On-site; AED 70,000 - 100,000; Full time

Job summary

A technology company in Ras Al Khaimah is looking for an experienced IT Administrator to manage and configure PBX systems and ensure the reliability of communication systems. The ideal candidate should have 1-3 years of relevant experience, strong knowledge of VoIP, SIP protocols, and CCTV systems. Responsibilities include troubleshooting, supporting IT operations, and maintaining security compliance. This role offers a stable full-time position in a call center environment with opportunities for growth.

Benefits

Stable full-time position

Growth opportunities within IT infrastructure

Qualifications

• 1–3 years of experience in an IT Administrator role or similar.
• Strong knowledge of PBX systems and call center configurations.
• Ability to troubleshoot and resolve technical issues independently.

Responsibilities

• Manage and configure PBX systems for call center operations.
• Maintain and support VoIP and SIP-based communication systems.
• Ensure uptime, performance, and security of IT infrastructure.

Skills

Knowledge of PBX systems

Experience with VoIP

CCTV systems knowledge

Communication skills in English

Troubleshooting skills

Job description

IT Administrator – Ras Al Khaimah

Job Description

We are looking for an experienced IT Administrator with strong knowledge of PBX systems and call center infrastructure. The role involves managing and configuring PBX systems, VoIP, SIP, and CCTV, while ensuring smooth IT operations and system reliability.

The IT administrator job in Ras Al Khaimah requires hands‑on technical expertise to support call center operations and maintain secure and efficient communication systems.

This position is suitable for candidates with practical IT administration experience who can independently handle system configuration, troubleshooting, and ongoing support.

As a candidate for the IT administrator job in Ras Al Khaimah, you will be responsible for maintaining critical IT and communication systems.

Key Responsibilities

• Manage and configure PBX systems for call center operations
• Maintain and support VoIP and SIP-based communication systems
• Monitor, maintain, and troubleshoot CCTV systems
• Ensure uptime, performance, and security of IT infrastructure
• Handle system configuration, upgrades, and basic network support
• Troubleshoot hardware, software, and connectivity issues
• Coordinate with vendors for IT and telecom support when required
• Maintain basic IT documentation and system records
• Ensure compliance with IT security and company policies

Requirements

• 1–3 years of experience as an IT Administrator or similar role
• Strong knowledge of PBX systems and call center configurations
• Hands‑on experience with VoIP, SIP protocols, and CCTV systems
• Basic knowledge of networking, servers, and IT security
• Ability to troubleshoot and resolve technical issues independently
• Good communication skills in English
• Responsible, organized, and disciplined working approach
• UAE experience preferred

Why This Role

• Stable full‑time IT position
• Hands‑on technical role in a call center environment
• Opportunity to grow within IT infrastructure and systems management

How to Apply

Interested candidates may apply with their updated CV. Only shortlisted applicants will be contacted.

If you are interested in the IT administrator job in Ras Al Khaimah, please apply as soon as possible.