1. JOB PURPOSE/SUMMARY:
The Specialist – Invoicing is responsible for the accurate, timely, and efficient preparation of invoices and financial event tracking for assigned engine types and customer accounts. This includes collecting, verifying, and consolidating cost data from multiple sources, such as cMRO, CD Server folders, subcontractor invoices, emails, and corresponding files, to ensure all event‑related costs are properly captured.
The Specialist ensures the application of contract‑specific pricing structures (e.g., Time and Material elements, Handling Fees, Fixed Prices, Manhour Rates, Not‑to‑Exceed Caps) while maintaining compliance with agreed contractual terms. They work closely with key stakeholders (Supply Chain, Engineering, Production Control, and Customer Service Managers) to resolve invoice discrepancies before finalization.
Beyond invoicing, the Specialist performs event profitability analysis to identify areas for cost optimization and revenue improvement. A key focus of the role is to automate and streamline invoicing processes through robotic process automation (RPA) and digital tools, ensuring enhanced efficiency, accuracy, and adherence to KPIs such as Turnaround Time (TAT), Invoice Quality, and Customer‑Specific Invoice Templates.
Additionally, the Specialist plays a critical role in financial reporting and data analytics, supporting cost analytics, revenue forecasting, and strategic decision‑making. They also ensure timely invoice submission through appropriate channels (e.g., direct uploads to customer portals) and support Customer Service Managers with cost control and financial transparency initiatives.
Furthermore, the Specialist shall act as the Deputy to the Team Leader – Invoicing, providing operational support, decision‑making assistance, and team coordination when required. This includes overseeing workflow execution, ensuring business continuity, and leading process improvement initiatives to enhance the overall invoicing function.
2. KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Invoice Preparation
- Ensure the accurate and timely preparation of invoices, including all required supporting documents and adherence to established process steps.
- Verify the accuracy of cost details, pricing structures, and contractual terms before issuing invoices.
- Collaborate with internal stakeholders (Operations, Supply Chain Management, Finance, and Customer Service) to resolve invoice‑related discrepancies.
- Ensure compliance with customer‑specific invoicing templates, billing requirements, and audit standards.
- Facilitate the timely submission and delivery of invoices through appropriate customer channels (e.g., direct uploads to customer portals).
Reporting & Financial Analysis
- Generate regular financial reports, including Work in Progress (WIP) tracking, profitability analysis, and end‑of‑month revenue forecasting.
- Provide insights into revenue trends, cost deviations, and key performance metrics to support data‑driven decision‑making.
- Maintain comprehensive documentation for cost control, forecasting, and invoice accuracy audits.
- Assist in preparing revenue/profit forecasts and variance analyses to support financial planning.
Special Projects & Process Improvement
- Lead and contribute to projects aimed at improving invoicing process efficiency and enhancing value streams across Operations, SCM, and Finance.
- Improve the quality of bookings, ensuring accuracy and completeness of financial entries.
- Optimize invoice profitability by analyzing pricing strategies, cost structures, and revenue optimization opportunities.
- Define Enterprise Resource Planning (ERP) system requirements and collaborate with ERP providers and stakeholders to implement automation and system enhancements.
- Identify and maximize opportunities for robotic process automation (RPA) and digitalization to improve invoicing workflows.
- Act as Deputy to the Team Leader – Invoicing, providing operational support, decision‑making assistance, and team coordination when required.
Additional Responsibilities
- Adapt to organizational needs and take on additional duties as required to support the team and company objectives.
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES
Minimum Qualifications:
Bachelor’s degree in Accounting, Finance, or a related discipline.
Minimum Experience:
At least three (3) years of experience in invoicing, with strong familiarity with Aero Engine maintenance and parts maintenance.
Job Specific Competencies:
- Accounting & Financial Knowledge – Understanding of accounting principles, invoicing regulations, and financial systems to ensure compliance and accuracy in billing.
- Engine & Parts Maintenance Familiarity – Knowledge of Aero Engine maintenance activities and parts maintenance processes, ensuring accurate cost tracking and invoice preparation.
- Invoicing & Billing Systems Proficiency – Ability to use accounting software, billing systems, and ERP platforms to process invoices efficiently and accurately.
- Numerical & Analytical Skills – Strong ability to analyze financial data, detect discrepancies, and ensure precision in cost calculations and profitability analysis.
- Attention to Detail – High level of accuracy and thoroughness in verifying invoice details, pricing structures, and contract compliance.
- Problem‑Solving & Decision‑Making – Ability to identify, analyze, and resolve invoicing discrepancies, process efficiencies, and customer concerns effectively.
- Communication & Interpersonal Skills – Strong verbal and written communication abilities to interact effectively with internal teams, external stakeholders, and customers.
- Time Management & Organization – Capacity to prioritize multiple tasks, meet deadlines, and manage invoicing workflows efficiently.
- Process Improvement & Automation – Experience in enhancing invoicing processes through digital transformation, robotic process automation (RPA), and ERP system optimization.
- Collaboration & Teamwork – Ability to work independently while contributing effectively to a team‑oriented environment, including supporting the Team Lead when required.
- Customer & Stakeholder Management – Proficiency in handling customer inquiries, resolving complaints, and ensuring invoices are aligned with contractual agreements.
- Data Reporting & Forecasting – Competence in generating financial reports, Work in Progress (WIP) tracking, and forecasting revenue/profit trends for business decision‑making.
- Contract Interpretation & Compliance – Understanding of contract terms, pricing elements, and compliance requirements to ensure invoices align with agreements and financial policies.