Insurance Coordinator

Farnek Services; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading facilities management company in the UAE is seeking an Insurance Coordinator to provide medical and insurance-related support for employees. The role involves coordinating during medical emergencies, managing employee health insurance processes, and ensuring smooth communication between employees, hospitals, and insurance providers. Candidates must possess a valid UAE driving license and have experience working in operational environments. This position requires immediate availability and offers comprehensive medical insurance coverage.

Benefits

Comprehensive medical insurance coverage

Employee support-focused work environment

Qualifications

• Valid UAE driving license is mandatory.
• Experience in on-site operational environments is required.
• Ability to join immediately.

Responsibilities

• Act as focal point for medical emergencies and employee support.
• Manage employee insurance matters and the full insurance claim cycle.
• Coordinate between employees, hospitals, and insurance providers.

Skills

Strong communication skills

Coordination skills

Calmness during emergencies

Knowledge of medical processes

Job description

Location: On-site (UAE)
Work Schedule: 6 days per week
Availability: Immediate joiner
Driving License: Mandatory

Role Overview

The Insurance Coordinator will serve as the primary point of contact for all medical and insurance-related support for employees. This role ensures effective coordination during medical emergencies, accurate administration of insurance processes, and smooth communication between employees, hospitals, and insurance providers.

Key Responsibilities

1. Medical Emergency & Employee Support

Act as the focal point for all health-related concerns and medical emergencies within camps and on-site locations.

Provide rapid response and support during emergencies to ensure employees receive timely assistance.

Accompany employees to hospitals during emergencies, facilitating admissions and acting as a company representative.

Liaise directly with doctors, nurses, and hospital administrative teams to ensure appropriate medical care for employees.

Address and resolve all clinic- and healthcare-related issues at site locations.

Monitor and support the readiness of on-site medical facilities and emergency protocols.

3. Insurance Administration

Act as the primary Insurance Assistant and Coordinator for employee health insurance matters.

Manage employee insurance additions, deletions, and updates in coordination with insurance providers.

Handle the full insurance claim cyclefrom initiation to settlementensuring compliance with company and insurance guidelines.

Oversee and verify payment of medical bills for patients, ensuring accuracy and proper documentation.

Serve as the main liaison between employees, the company, hospitals, and insurance companies for all medical and insurance queries.

Requirements

Ability to join immediately.

Valid UAE drivers license.

Experience working in on-site operational environments.

Strong communication and coordination skills.

Ability to remain calm and effective during medical emergencies.

Knowledge of medical processes, insurance claim cycles, and healthcare coordination is preferred.

Comprehensive medical insurance coverage.

Opportunity to work in a high-impact, employee-support-focused role within a leading FM company.