Insurance Coordinator

University Hospital Sharjah; Sharjah; On-site; AED 60,000 - 100,000; Full time

Job summary

A leading healthcare institution in Sharjah seeks an experienced candidate for a health insurance role. You will manage insurance claims, maintain accurate records, and communicate with patients regarding their approval statuses. The ideal candidate holds a Bachelor’s degree and has at least two years of experience in the health insurance field. This role is critical in ensuring efficient processing of claims and compliance with insurance protocols.

Qualifications

• Bachelor Degree in a related field.
• At least 2 years of experience in health insurance.

Responsibilities

• Understand and comply with network agreements between Insurance Companies and UHS.
• Process claims and maintain records of approvals.
• Communicate with insurance companies and patients regarding approvals.

Skills

Health insurance processing

Claims auditing

Communication with patients

Education

Bachelor Degree

Job description

Date: 12 Jan 2026

Location: Sharjah, AE

Company: University Hospital Sharjah

Position Summary

Summary of Main Duties

• Understand and comply with network agreements between Insurance Companies and UHS.
• Verifying the requests from doctors based on the medical conditions and determine whether requires preapproval.
• Maintain record of approvals for requests that require approvals and update them frequently.
• Processing claims in the system on daily basis (If required).
• Auditing the invoices before sending to Insurance Companies.
• Coordinating with Insurance Companies for queries related to medical approvals, claims etc
• Reconciling the claims that are short paid/ rejected with valid medical reports.
• Coordinating with doctors for medical reports and queries from Insurance Companies.
• Liaise with patients and explain approval or rejection.
• Undertake all calls regarding approvals from patients and provide appropriate replies.
• Undertaking the approval and Insurance companies/sponsors as may be applicable.
• Communicate with patient for approval/rejection status of approvals from sponsoring agency (including Insurance).
• Communicate with Insurance companies/sponsors and provide required clarification/do follow up of cases.
• Prepare cost estimate (if assigned) to be sent to insurance companies/sponsoring agencies.
• Comply with jobs that are additionally assigned by manager from time to time.

Requirements/Qualifications

• Bachelor Degree
• 2 years experience in health insurance.