Insurance Advisor - Retail Medical

InsuranceMarket.ae™; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading UAE insurance brokerage is seeking an Individual Health Insurance Advisor to convert inbound inquiries into business. The successful candidate will engage with clients, assess their needs, and recommend suitable insurance plans while maintaining compliance with regulations. Candidates must have a Bachelor's degree and 2–3 years of proven health insurance sales experience in the UAE market. This role offers a competitive incentive structure and fully qualified leads, with no cold calling required.

Benefits

100% inbound leads

Competitive incentive structure

Comprehensive training

Qualifications

• Minimum 2–3 years of health insurance sales experience in the UAE.
• Demonstrated achievement of sales targets.
• Strong understanding of UAE health insurance regulations.

Responsibilities

• Handle inbound health insurance inquiries and convert leads.
• Provide a premium advisory experience from inquiry to policy activation.
• Ensure compliance with UAE regulations and record keeping.

Skills

Consultative selling

Negotiation skills

CRM proficiency

English communication

Detail-oriented

Education

Bachelor’s degree

Tools

CRM systems

Job description

Overview

Job Title: Individual Health Insurance Advisor – New Business

Location: Dubai, United Arab Emirates

About InsuranceMarket.ae

InsuranceMarket.ae is the UAE’s leading and most trusted insurance brokerage, recognized for its customer-first approach, digital innovation, and over 30 years of market excellence.

As part of our expanding Health Insurance division, we are seeking experienced and performance-driven Advisors to handle inbound health insurance inquiries and convert qualified leads into new business.

Responsibilities

1. Inbound Lead Conversion

• Handle inbound health insurance inquiries generated through online platforms, digital campaigns, and referrals.
• Conduct consultative discussions to assess customer needs and recommend suitable health insurance plans compliant with DoH, DHA, and MOH regulations.
• Present accurate and transparent quotations, ensuring clients fully understand coverage options, benefits, and exclusions.
• Achieve and exceed monthly and quarterly new business targets through high-quality lead conversion.
• Maintain professionalism, empathy, and solution-oriented communication throughout the sales cycle.

2. Customer Experience & Relationship Management

• Provide a premium advisory experience from initial inquiry to policy activation.
• Ensure all interactions are clear, compliant, and customer-centric.
• Deliver post-sale support, confirming policy details, documentation accuracy, and activation completion.
• Build strong relationships with new clients to enhance retention and future cross-sell opportunities.

3. Compliance & Operational Excellence

• Ensure full adherence to Central Bank of UAE and Health Authority compliance standards.
• Accurately record all leads, quotations, and client communications within the CRM system.
• Coordinate with underwriting and operations teams to ensure efficient policy processing and issue resolution.
• Follow internal quality and data protection standards at all times.

Qualifications

Education & Experience

• Bachelor’s degree from a reputed university (mandatory).
• Minimum 2–3 years of proven success in health insurance sales, specifically in managing and converting inbound leads within the UAE market.
• Demonstrated achievement of sales targets and strong performance consistency.
• Good understanding of UAE health insurance regulations and policy frameworks.

Technical & Soft Skills

• Excellent English communication skills (verbal and written); additional languages are an advantage.
• Strong consultative selling, negotiation, and closing skills.
• Proficiency with CRM systems, quotation tools, and digital communication platforms.
• Highly organized, detail-oriented, and able to manage multiple client interactions efficiently.
• Self-motivated and target-driven, with strong follow-up discipline and time management.

Personality Traits

• Confident, empathetic, and professional communicator.
• Resilient and goal-oriented, thriving in a fast-paced, target-driven environment.
• Team player with integrity, adaptability, and a commitment to continuous improvement.

Work Parameters

Work Schedule:

• Monday to Friday: 8:00 AM – 5:30 PM GST or 9:00 AM – 6:30 PM GST
• Saturday: 9:00 AM – 1:00 PM GST

Work Type: Onsite – Dubai, UAE

Why Join Us?

• 100% inbound leads — no cold calling required.
• Competitive incentive structure with uncapped potential.
• Access to qualified, high-intent leads from our digital platforms.
• Comprehensive training and ongoing professional development.
• Be part of a trusted, award-winning brand in the UAE insurance industry.