Inside Sales Representative

Payoneer; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading digital commerce partner in Dubai seeks an Inside Sales Representative to drive engagement and success with new SMB customers. The ideal candidate will leverage their sales experience in a fast-paced environment while supporting clients through onboarding Payoneer solutions. Responsibilities include answering inquiries, educating customers, and managing communication channels. An analytical approach and strong communication skills are essential. This position offers a unique opportunity to impact growth in the digital payment space.

Qualifications

• 3-5 years of experience in service and/or solution Sales.
• Ability to drive operational excellence through innovative initiatives.
• Experience in leading negotiations with CXOs of large accounts.

Responsibilities

• Answer inbound/outbound inquiries from small businesses.
• Educate customers on the functionality of Payoneer products.
• Support customers through the onboarding process.
• Manage multiple channels of communication in a high-volume environment.

Skills

Experience in service and/or solution Sales

Strong written and verbal communications skills

Analytical & data oriented

Track record of exceeding business goals

Proficient in email communication

Job description

Payoneer is looking for a highly talented Inside Sales Representative to educate onboard and drive early success with newly acquired customers. The incumbent will be tasked to enable millions of SMBs and professional businesses in the EMEA region (Europe Middle East and Africa) to get paid globally with Payoneers fast flexible secure and low-cost solutions. Your responsibilities will include increasing business adoption and market penetration. Working in a dynamic sales environment you will be responsible for prospecting qualifying and recruiting Small and Mid-size clients on the Payoneer platform. The ideal candidate will be comfortable in a fast-paced multi-tasked high energy environment with an ability to deal with ambiguity. Candidate should possess both a business development and account management background that enables her/him to drive engagement with respective stakeholders. S/he should also be a self-starter who is prepared to develop and execute against a territory coverage plan. This role provides opportunities to develop original ideas approaches and solutions in a competitive and ever-changing business climate.

What youll do:

• Answer inbound/outbound inquiries from small businesses looking to integrate Payoneer solutions driven by organic traffic or through resellers
• Educate customer on the functionality benefits and value of Payoneer products by becoming Payoneer Product Expert (PPE)
• Implement a consultative approach to fully understand the businesss needs
• Identify and recommend additional products to help the business maximize Payoneers value
• Develop exceptional relationships with customers by building rapport and developing trust
• Support customers through the onboarding process including assistance with basic guided walkthrough of Payoneers platform
• Manage multiple channels of communication in a high-volume environment
• Collect and share voice of customer with stakeholders
• Collaborate with the sales & reseller channel for inputs and provide updates to relevant stakeholders
• Draft various business reports

Who you are:

For this role you are also:

• Analytical & data oriented strong in data backed decision making
• Proficient in the use of email with strong written and verbal communications skills

Skills:

• 3-5 years of experience in service and/or solution Sales (or Post Sales) Account Management experience especially in payments ecommerce or managing enterprise segment in IT ERPs or Consulting
• Track record of meeting and exceeding business established goals
• Experience in leading complex negotiations with CXOs of large and enterprise accounts
• Ability to drive operational excellence through innovative initiatives

Not a must but a great advantage:

• Experience managing Post Sales Onboarding or Engagement experience for B2B customers
• Experience in the Payments and Banking industry
• Familiarity with the B2B and Enterprise Customer Segment
• Experience with direct sales for small businesses engaged in cross border trade
• Experience with digital marketing affiliate marketing social media
• Experience with data analytics & BI tools
• Experience working in an international company

Who we are:

Payoneer (NASDAQ: PAYO) is the worlds go-to partner for digital commerce everywhere. From borderless payments to boundless growth Payoneer promises any business in any market the technology connections and confidence to participate and flourish in the new global economy. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the worlds leading brands Payoneer offers a universe of opportunities open to you.