Information Technology Operations Analyst

Stevin Rock; Ras Al Khaimah; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading industrial operations provider in Ras Al Khaimah is seeking an Operations Technology Analyst to enhance the reliability and efficiency of its operational technology landscape. You will manage VMware environments, ensure application stability, support cloud adoption, and collaborate with teams to drive OT projects with minimal disruption. The ideal candidate has a relevant degree, 2-3 years of experience in OT, and expertise in Wi-Fi deployment and storage solutions.

Qualifications

• 2-3 years of experience in operational technology (OT).
• Hands-on Wi-Fi troubleshooting and deployment in industrial environments.
• Familiarity with backup and disaster recovery concepts.

Responsibilities

• Manage VMware vSphere environments and SAN functions.
• Ensure stability of operational applications through routine checks.
• Support physical-to-virtual migrations and legacy upgrades.

Skills

VMware vSphere management

Wi-Fi deployment/troubleshooting

Cloud adoption

Server hardening

Endpoint compliance

DR/BCP knowledge

Education

Bachelor’s degree in Computer Science/IT

Tools

Azure

SAN/storage technologies

Job description

About the role

We’re seeking an Operations Technology Analyst to keep our OT landscape—site Wi‑Fi, virtualised OT servers, production applications and cloud‑enabled tools—reliable, secure and efficient across multiple operational sites. You’ll lead small to medium OT projects (Wi‑Fi expansion, server upgrades/virtualisation, BCP/DR readiness, and cloud adoption) while ensuring minimal disruption to production.

What you’ll do

• Manage VMware vSphere environments and essential SAN functions (VM lifecycle, resource configuration, LUN provisioning, replication, performance).
• Keep operational applications stable and responsive; run routine health/performance checks and capacity planning.
• Support OT servers and endpoints; drive legacy upgrades and physical‑to‑virtual migrations.
• Maintain regular backups and restore testing; strengthen BCP/DR readiness for critical OT systems.
• Own site connectivity and Wi‑Fi across quarry/weighbridge/plant areas; deploy and troubleshoot rugged tablets, handhelds, scanners and operator workstations.
• Assist with cloud adoption for operations (Azure‑based workflows and Entra ID for operations systems).
• Collaborate with Operations, IT Infrastructure & Security, suppliers and vendors to deliver changes safely and on time.

What you’ll bring

• Bachelor’s degree in Computer Science/IT or related field.
• 2–3 years’ OT experience, including VMware, SAN/storage, server hardening and P2V migrations.
• Hands‑on Wi‑Fi deployment/troubleshooting in industrial environments; endpoint compliance/patching.
• Familiarity with backup, DR/BCP and failover concepts; able to work independently across sites and with vendors.
• Certifications: basic VMware/Hyper‑V, Microsoft Azure Fundamentals; networking certifications a plus.
• Fluent English;
• Comfortable working in quarry/field locations when needed.

Why join us

Make a tangible impact on mission‑critical operations, modernising OT infrastructure and connectivity across a unique industrial environment, with autonomy to deliver end‑to‑end projects.